Shipping & Installation Policy
Shipping and Installation
- Waterdrop.ae will install all RO and TSU filter systems using specialized trained technicians.
- Normally it can take anywhere between 1 to 2 hours to install each RO water filter.
- Delivery and installation appointments will be booked in advanced and must be Monday to Saturday between 9am to 4pm.
- A household member must be present for the delivery and the installation to ensure they sign the job form.
- Unless you have opted for a dual faucet, all RO water filter faucets require drilling a hole in your existing kitchen sink or counter top and electricity connection.
- The customer must ensure the cabinet under the kitchen sink is clear of other items during the installation process.
Shipping rates and delivery estimates
|City||Estimated delivery time||Delivery cost|
|RO + TSU Filter Systems - Dubai||2 business days||Free (with installation)|
|RO + TSU Filter Systems - Sharjah & Abu Dhabi||3-5 business days||AED 250 (with installation)|
|Other Filters - Dubai||1-2 business days||AED 19|
|Other Filters - Other Emirates||2-3 business days||AED 25|
*For some items shipping charges are applicable and will show at the time of checkout.
*For orders deliveries other than the above cities, please email us on email@example.com and we will be happy to assist.
Thanks for shopping at Waterdrop.ae We appreciate you supporting #dubaican by reducing your use of plastic, whilst ensuring you and your family drink pure water. We also want to make sure you have a rewarding experience while you are exploring, evaluating, and purchasing our products.